Frequently Asked Questions

Do I need to hire general contractors during the restoration process?

It is generally not necessary. Best Option Restoration of East Tennessee offers comprehensive restoration services, so we can take care of damage repair, removal, and complete restoration. If any additional contractors are required, we handle the coordination of their services for you.

DOES IDENTIFYING THE PARTICULAR TYPE OF MOLD MATTER?

While identifying the specific type of mold or fungus might be of interest, it does not greatly impact the required actions. Regardless of the type of mold, the CDC recommends its removal upon detection.

Why should air ducts be cleaned regularly?

Regular air duct cleaning is essential for several reasons, including the reduction of energy costs, prevention of mold growth, mitigation of bacteria, allergens, dirt, and debris, improvement of indoor air quality, enhancement of air circulation and flow, and prolongation of the lifespan and efficiency of commercial HVAC systems.

ARE WET WOOD FLOORS AUTOMATICALLY REPLACED?

The potential for salvaging your wood floors hinges on the extent of water damage they've suffered. If the problem was promptly detected and the necessary steps were taken, there's a strong likelihood that your wood floors can be brought back to their original state. The cornerstone of restoring waterlogged wood floors is the drying process. Our team of experienced professionals employs a specialized thermal drying system in tandem with dehumidifiers, surpassing conventional methods like fans, to ensure a swifter and more effective restoration process. If, at any point, we conclude that the damage is irreparable, we will promptly communicate this to you.

What is a work authorization form is and why it is important to sign one?

Best Option Restoration of East Tennessee requires you to sign a work authorization form before commencing any work. This form grants us permission to operate on your property and facilitates communication with your insurance company by providing them with a courtesy copy of the invoice. The work authorization form holds significant importance, especially during emergency mitigation. Additionally, if there is a need for further work beyond the initial emergency phase, a more detailed scope is usually prepared in advance.

  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
Contact Us Now!

PROUDLY SERVING THESE FINE TOWNS AND THE SURROUNDING COMMUNITIES

FAQ phone